CUSTOMER HELP PAGE
If you need help ordering from us, this page is for you!
Minimum Order And Hours
Presently, there is a $100.00 minimum order for free two-hour delivery within the GTA - which include the areas of all of the City of Toronto, Markham, Richmond Hill, Thornhill, Vaughan, Woodbridge, King City, Aurora, Richmond Hill and Bradford.
There is also a minimum $100.00 order policy for shipping outside of our delivery area.
Hours
We operate 7 days a week between 10am and 10pm. In order to ensure free 2 hour delivery within our delivery area, please have your online order in by 8pm.
WE ARE OPEN 365 DAYS OF THE YEAR
How To Pay
We presently accept Interac Payments from customers within the above mentioned two-hour delivery area. We also accept COD.
For orders being shipped outside of our free delivery area, we require interac email payments. When you select this method of payment, you will be advised of the password to use when sending us your payment.
IMPORTANT NOTE ABOUT INTERAC EMAIL PAYMENT!
Please follow the EXACT instructions
!!! SAVE contact as MMM!!!!
NO 420 or anything weed related
Please do not put weed/420/delivery/ plug/ounce (nothing related to weed, like dispensary or deal) anywhere or it WONT BE ACCEPTED!
For past customers, please carefully note the new interac email address to send payments when you receive confirmation that your order has been received.
I Have Questions
1. I have a question about my order:
Please call us or text us at (437) 234-8944. This is the quickest way to get in touch.
2. Do I need to provide ID?
Yes, the first time you order from us, we will need to see some ID to ensure you are over 18. The process is discrete and will not be awkward.
3. I found a bug or something seems wrong on your website. What can I do?
Glad you asked! Bugs do come up from time to time and we like to look after the as fast as possible. Sometimes it takes website visitors to find bugs we've missed! We appreciate knowing about them. Send off an email to [email protected] and let them know the buggy experience you had.
Please include as much detail as possible including the browser you were using, whether you were using a Desktop or Mobile device, and if possible, the URL of the page that you on or what you were doing when you discovered the bug.
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